Privacy Policy

1. Introduction

Welcome to SeamWise ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and mobile application (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you consent to the practices described in this policy. If you do not agree with this Privacy Policy, please do not access or use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Contact information (name, email address, phone number)
• Account credentials (username, password)
• Profile information (profile picture, biographical information)
• Body measurements and physical characteristics
• Images and photographs you upload for measurement purposes
• Payment information (processed through secure third-party payment processors)
• Communications you send to us

2.2 Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• Usage data (how you interact with our Service)
• IP address and location information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing and completing transactions
• Generating accurate body measurements using our AI technology
• Sending you technical notices, updates, security alerts, and support messages
• Responding to your comments, questions, and requests
• Personalizing your experience and delivering content relevant to your interests
• Monitoring and analyzing trends, usage, and activities in connection with our Service
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With tailors and clothing manufacturers (only with your explicit consent)
• To comply with legal obligations
• In connection with a business transaction such as a merger, acquisition, or sale of assets
• When we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request

We will never sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to delete your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@seamwise.com
• By mail: SeamWise Privacy Team, 123 Measurement Street, Suite 100, San Francisco, CA 94103